(DB7633) Training Partnership Manager
C£27,000 - £30,000 + car + benefits
Being part of an organisation where it means having more than just the ability to be exceptional at your job. Combine expertise and knowledge with the courage to take on challenges, the passion and tenacity to find the best solutions for their customers and shared DNA built around People Performance and Partnerships. Working with this client means embracing their honest and transparent ethos, daring to be different and finding passion in everything they do.
·Responsible for building and developing new/existing customer relationships with key decision makers
·Focus on growing and developing existing partnerships, together with supporting/generating new business within the wider customer portfolio where applicable
·Build and support robust technology to support the partnership and achieve sales objectives
·Identify issues, problem solve and use initiative and available resources to ensure the partnership level is upheld
·Manage Partnerships with customers with a balance between operational management and strategic development
·Work with internal teams to advise on partnership requirements, to achieve all objectives, content and delivery to the customer
·Responsible for formulating strategies and business plans (prioritising) for the customer campaigns/projects
·Agree internally and externally timescales and budgets
·Monitor and chase work progress both internally and externally
·Act as key interface between the customer and all relevant training suppliers
·Conduct supplier reviews and continued engagement
·Monitor Key Performance Indicators and SLAs against customer requirements.
·Provide mentoring, guidance and tools to equip new members of the team where appropriate.
·Confidently define the service lines of Training and Talent
KEY RESULT AREAS / FOCUSED K.P.I ACTIVITY
·Deliver agreed targets both financial and KPIs
·Provide support within the team when appropriate
·Meet and ideally exceed KPI targets and financial revenue
·Provide support, direction and market advice to the wider group
·Visit customers and suppliers as and when appropriate
·Identify and develop new business opportunities
·Enhance and develop existing business in accordance with KPI's
·Negotiate training fees with end customers and reseller discounts with suppliers
·Account manage customer expectations
·Negotiate terms and conditions of service with customers and suppliers as appropriate (T&Cs, Code of Conduct) in conjunction with the account Directors
·Ensure all relevant aspects of the training process have been adhered to ensure the successful delivery of the training course
·Identify special projects to further enhance training reach and revenue
If you know what good looks like, can hit the ground running and would relish a challenge like this, then please contact Debbie Blackwell at Consult-HR.